Delivery & Returns

Delivery

We are able to ship to Northern Ireland, the Scottish Islands, the Scottish Highlands, the Isle of Wight, and the Channel Islands. However, these shipments are arranged on a case-by-case basis to ensure the best possible service.

If you are located in one of these areas, please contact us directly at hello@urban-farm-it.com to place your order.

Note: Please refer to the specific lead times shown on product pages for more accurate delivery times.

  1. Small Orders (E.g. 100ml Spawn, Plugs): Sent via Royal Mail large letters.
  2. Medium-Sized Orders (under 2kg): Royal Mail 24-48 hour tracked parcel.
  3. Large Orders (2kg+): via DPD Express or APC.

This does not apply to our Gift E-Cards, which are delivered via email.

If you'd like your parcel left in a safe place, this needs to be arranged directly through the courier's website or delivery notification.

To enable this function you must leave a valid email address. Once your order is on its way, you should receive a notification from the courier with a link to manage your delivery. Simply follow that link to choose a safe place or make any other delivery preferences.

Unfortunately, we’re unable to set a safe place on your behalf.

Returns

  • Due to the perishable nature of these products, we are unable to accept returns.
  • If your mushroom spawn arrives damaged, defective, or not as described, please contact us at hello@urban-farm-it.com within 24 hours of receiving the item. You will be eligible for a replacement or refund if we are notified within this timeframe, along with supporting documentation such as photos of the item and packaging.
  • Refunds or replacements will not be issued for reports received beyond the 24-hour window, as the quality of perishable items can degrade rapidly.

See our returns policy here.

Cultivation Information

Species
Pleurotus eryngii
Primordia Induction
(Night time)* Temperature: lower to 18 °C;
Fruiting Conditions
Room temperature: 12-15 °C; Relative Humidity: 95-97%; CO2-concentration: < 1200 ppm; Light: 800-1500 lux
Flushes
Number: 2; Interval: 1-2 weeks; Between flushes: relative humidity increase up to 90%
Total Production Cycle
Ca. 2 months
Average Yield
150 to 180 g saleable mushrooms per kg fresh substrate